Spam Management - olympus.net
by Inka Luoma — last modified Dec 23, 2015 03:28 PM
- Click on Webmail Login - olympus.net from the OlympusNet home page and log in.
- Click on the Spam folder under the Inbox in Webmail to view spam filtered out by OlympusNet servers.
- The Spam folder does not empty automatically. Click on the icon above the check boxes in order to Select All check boxes in the Spam folder (or choose Select All from the Select options below), whenever you're scanning it for legitimate email, then click the Delete icon. Items deleted go to the Trash folder which are deleted at 30 days unless set to delete sooner (Settings > Preferences > Server Settings > Maintenance.)
- In this example, RVH Electronics Limited is not spam and the user wants to receive the email. Click on the check box next to legitimate email then click on the icon Not Spam in the toolbar above. The email will go to the Inbox, and will be downloaded the next time the email application checks for email. Over time the software will learn to recognize your legitimate email, if your threshold level is set to Use Default [Explained further in step 6.b.]
Conversely, when in the Inbox, check the boxes for email that is spam, then click on the Spam icon. If your spam threshold is set to Use Default, filtering will begin to recognize what you've considered spam and stop delivering it to the inbox [See step 6.b].
- Click on the Settings icon for more options with Spam filtering.
- From the left column under Preferences, click on Spam Settings.
- Options [following 2 screenshots below]:
a. The Subject Tag shown in the screenshot has been changed by Jane Doe to "Tagged-as-spam". If you have not changed this and yours is set to Use Default, email you receive to the inbox is marked by the spam filters with *****SPAM***** when the filters regard the email as spam. If you change this text, Spam will instead be marked with the terms you enter.
b. Threshold Level: The Use Default setting is the same as "Very High" in the filtering options. Any other option will send more spam to the inbox. It's best to leave the Threshold Level at the Use Default setting to make use of point 3 noted above.
c. Leave Spam Folder as Use Default (see screenshot below). This means email filtered out as Spam will be put into the Spam Folder, as viewed in Webmail.
d. Allowed Senders [screenshot below]: enter email addresses of email you want to receive, especially if the filters have placed email from the address into the Spam Folder. Click inside the box and then type the address. Be sure to click the Save button at the bottom if you add addresses.
1. To allow all email from a particular company to reach you no matter who the individual sender is, use the format *@mybank.com
2. To allow email from individuals add the specific email address, firstname.lastname@example.org
e. Blocked Senders: enter the email address of spam that arrives in the Inbox by clicking inside the Blocked Senders box; or block an entire domain by entering *@*badspammer.com
email@example.com would block only the spam from a specific sender.
Note: the Blocked Senders list shown in the screenshot below shows how to format blocks to get at spam with the multi-part addresses separated by dots after the @ sign.
- Note: much pernicious Spam comes from addresses not visible in the top email address visible. See also How to Use Full Email Headers to Block Spam.
- Example for how to block multi-part domains, such as firstname.lastname@example.org: use the format *@*work
- Click the Save button every time you make changes in your filter settings.
- To get back to your usual email view after changing spam settings, click on Mail in the black banner of primary icons at the top of the screen.