Email Setup - OS X Outlook 2011

by tcitg — last modified Mar 29, 2017 05:33 PM
  1. Outlook for OS X currently fails on our Servers when SSL (recommended!) is enabled. Therefore we recommend customers to use Apple Mail instead. Microsoft supports only OS X Outlook 2016.
  2. Launch Outlook:mac 2011, Click Add Account and select E-mail Account
    1.jpg

    or Click the Tools menu and select Accounts. On Accounts in the left lower corner click on the + sign and select E-mail.
    toolsAccounts +sign.png
  3. Enter your email address and password. When you type in the email address the dialog box will expand to fill in all of the account information.
    accountInfo1.png
  4.  You have already entered the E-mail address and password and they will carry over to the new dialog box.
  5. In the User name field enter your full email address.
  6. Select POP from the drop-down menu in the Type field. Advanced users may use IMAP.
  7. The Incoming Server and Outgoing Server fields:
    1. For olympus.net email (janedoe@olympus.net):
      • enter mail.userservices.net in the Incoming Server field
    2. For email in your own domain (sally@example.com):
      • Enter mailc11.megamailservers.com for Server Hostname
    3. For both account types
      • Check the check box Use SSL to connect beneath both servers [Will Fail. We do not recommend using Outlook without SSL enabled.]
      • Check the check box beneath the Outgoing Server Override default port
      • Change the port from 25 to 587 in the box beside the Outgoing Server
  8. Click the button Add Account.
  9. Verify that the POP account information is correct and click on the More Options button under Outgoing server.
    moreOptions2015.jpg
  10. In the Settings For... dialog box, select Use Incoming Server Info for Authentication. Do not change Unqualified domain or add any other information. Click OK.
    outlookMacUseIncoming.jpg

  11. On the Server tab under Leave a copy of each message on the server, change the Delete copies from the server to After one week, and click OK.
    deleteAfter.png
  12. Outlook:mac is ready to use.

    To update your email settings in an already-established account, for example, to retype the email password in the settings after a password change, see Modify Email Settings in Existing Account - OS X Outlook 2011