Modify Email Settings in Existing Account - OS X 10.4

by Inka Luoma last modified Nov 20, 2015 05:53 PM

Apple no longer supports Mail on OSX 10.4. If the settings below fail to send or receive mail, you may need to upgrade your operating system or try an alternative email application. Enabled SSL may not work, so email is sent insecurely. You may have to click Connect to get through a certificate check every time you use Mail.

  1. The purpose of this page is to describe how an already existing email account may be modified to work with OlympusNet email servers.
  2. For help troubleshooting this page, see the 15 minute video Troubleshoot Email Settings Video Walkthrough - OS X
  3. With the Mail application open, click on the word Mail to the right of the Apple in the upper-left corner of the screen. Then select Preferences.

    mailPrefs.jpg
  4. Click The Accounts tab, if it is not already selected from the icons.

    accountsTab.jpg
  5. To modify/edit an existing account, select the account in the accounts list and modify your email settings on the Account Information Tab in the fields on the right. Follow the text below for the appropriate settings for your account entered in the fields marked by red rectangles in the screenshot below. Click the Server Settings button beneath Outgoing Mail Server (SMTP) when finished.
    a. For olympus.net email (janedoe@olympus.net):
    • Your full email address should appear in the Email Address field, and in the User Name field
      (janedoe@olympus.net)
    • Enter mail.userservices.net in the Incoming Mail Server field if the certificate trust has failed.
    b. For email in your own domain (sally@example.com):
    • Enter your full domain email address in the Email address field, and in the User Name field
      (sally@example.com)
    • Enter mailc11.megamailservers.com in the Incoming Mail Server field if certificate trust has failed
      blankTiger.jpg
  6. After updating any settings on the Account Information button as shown above, click the General Icon to get the Save Changes prompt and click Save.
    a. Click on the General icon
    generalIcon.jpg

    b. Save changes by clicking Save
    saveChanges.jpg

    c. Click back on the Accounts tab to resume settings updates.
    backToAccts.jpg
  7. To modify your Outgoing Mail Server settings, click the Server Settings button beneath Outgoing Mail Server (SMTP), (shown in the screenshot for step 3). Select Edit SMTP Server List from the pop up.
    editSMTP.jpg
  8. Follow the text below for the appropriate settings for your account entered in the fields marked by red rectangles in the screenshot below.
    a. For olympus.net email (janedoe@olympus.net):
    • Enter mail.userservices.net in the Outgoing Mail Server field if certificate trust failed
    • Enter 587 for Server port, and check the Use Secure Sockets Layer (SSL)
    • Click on the field beside Authentication and select Password, if it does not already show Password in the field.
    • Enter your full email address in the Email Address field (janedoe@olympus.net), and the password in the Password field.  Click OK when finished.
    b. For email in your own domain (sally@example.com):
    • Enter mailc11.megamailservers.com in the Outgoing Mail Server field if certificate trust fails.
    • Enter 587 for Server port, and check the Use Secure Sockets Layer (SSL).
    • Enter your full email address in the Email Address field (sally@example.com), and the password for that account in the Password field.  Click OK when finished.
    outgoingBlank.jpg
  9. Back on the Account Information page after clicking OK, be sure that you see the appropriate outgoing server beside the Outgoing Mail Server (SMTP) field.  If it says None or an address that does not match the account highlighted, click on Server Settings button to select the correct one.

    The following screenshot shows a fictitious, correctly configured olympus.net account.  Important: with the account highlighted in the margin on the left, you should see the matching name in the field for Outgoing Mail Server (SMTP).

    janedoeCheck.jpg
  10. Click Save Changes if prompted when closing Mail Preferences.