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How to Display Full Email Headers

by tcitgAdmin — last modified Jan 16, 2017 10:11 AM

If you wish to block spam, OlympusNet support will ask that you email the Full Headers of a spam email to customer.support@olympus.net. You normally view the Collapsed headers To, From, Date, and Subject which should not be trusted as they are easily forged and of little to no use when adding block rules.

The instructions below show how to generate Full Headers using Webmail and the most commonly-used email clients (Apple Mail, Outlook, etc).

To identify the email's actual sender, follow Is This A Phishing Email?

Using Webmail (for janedoe@olympus.net. Domain mail is similar)

Log in to Webmail and in the Inbox select the square box to the left of the spam or phish. Select the More icon in the gray banner above the email list, then select Show Source. The Full Headers will open in a new window. The Full Headers end with the first blank line.

Windows Live Mail

Right-click on the problem email. From the pop-up context menu, left-click Properties. In the Properties dialog box, click on the Details tab. The Internet Headers for this email appear. Right-click anywhere in the body, then left-click Select All. Right-click again and select Copy. Close the dialog box by clicking OK. Create a new email to customer.support@olympus.net. Right-click in the body of the new email, and select Paste. In the Subject line enter Full Headers and send the email.

Outlook 2010

Double-click on the email from which headers are needed, to open it in its own window. At the top of the message window, click on File. In the left panel of the context menu select Info, then click on the Properties icon in the right panel. In the Properties dialog box on the bottom, look for the Internet headers area. Right-click in the Internet Headers area, then left-click Select All. Right-click again on the highlighted text and click Copy. Close the Properties box. Click New E-mail to create a new email and address it to customer.support@olympus.net. Right-click in the body of the new email and select Paste. In the Subject enter Full Headers, and send the email.

Outlook 2007

Right-click on the email from which headers are needed. From the pop-up context menu, select Message Options. In the Message Options dialog box at the bottom, you should see the Internet headers area. Right-click in the Internet headers area and left-click Select All. Right-click again on the highlighted text, then click Copy. Close the Message Options box. Click New to create a new email and address it to customer.support@olympus.net. Right-click in the body of the new email and select Paste. In the Subject enter Full Headers, and send the email.

Outlook XP/2002/2003

Double-click on the email from which headers are needed, to open it in its own window. Click on the View menu and select Options. The Full Headers are shown under Internet Headers. Right-click anywhere in the headers area and select Select All. Right-click again and select Copy. Close the email and create a new email to customer. support@olympus.net, right-click in the body of the new email and select Paste. In the Subject enter Full Headers, and send the email.

Apple Mail

With an email opened in its own window or in the Preview Pane, click on the View menu, point to Message and select All Headers. The full headers will display. Click the Forward button and send the email to customer.support@olympus.net.

Entourage

Select the email in the email list. Click the View menu and select Source. The message source opens in its own window. Click the Edit menu and select Select All. Click the Edit menu and select Copy. Close this email and create a new email to customer.support@olympus.net. Click in the body of the new email, select Paste from the Edit menu and send the email.

Outlook Express

Select the email in the email list. Click the File menu and select Properties. In the Properties dialog box, click on the Details tab. The Internet Headers for this email appear. Right-click anywhere in the body and click Select All. Right-click again and select Copy. Close the dialog box by clicking the X. Create a new email to customer.support@olympus.net. Right-click in the body of the new email and select Paste. In the Subject enter Full Headers, and send the email.

Thunderbird

Select the email in the email list. Click on the View menu and select Message Source to display the full headers. Right-click anywhere in the body and select Select All. Right-click again and select Copy. Close this window and create a new email to customer.support@olympus.net. Right-click in the body of the new email and select Paste. In the Subject enter Full Headers, and send the email.

Almost all email programs provide a way to see the full headers of incoming email messages. An example of full headers is shown below.

Return-Path: <betty@wttax.com>
X-Original-To: janedoe@olympus.net
Delivered-To: janedoe@olympus.net
Received: from smtpscan-5.userservices.net (smtpscan-5.userservices.net [204.16.46.6])
by ispmail-c01-s07.visp.net (Postfix) with ESMTP id 414E5DD407
for <janedoe@olympus.net>; Sat, 27 Oct 2012 10:17:04 -0700 (PDT)
Received: from localhost (localhost.localdomain [127.0.0.1])
by smtpscan-5.userservices.net (Postfix) with ESMTP id 2CE75C2811A
for <janedoe@olympus.net>; Sat, 27 Oct 2012 10:17:04 -0700 (PDT)
X-Virus-Scanned: virus free
X-Spam-Flag: YES
X-Spam-Score: 97.323
X-Spam-Level: ****************************************************************
X-Spam-Status: Yes, score=97.323 tagged_above=0 required=4
tests=[ADVANCE_FEE_2_NEW_FORM=1.254, ADVANCE_FEE_2_NEW_FRM_MNY=1.18,
[  ...SNIP...]
RCVD_IN_PSBL=2.7, RCVD_IN_XBL=3.5, REPLYTO_WITHOUT_TO_CC=1.946,
RISK_FREE=3.818, TO_NO_BRKTS_FROM_MSSP=0.001, TO_NO_BRKTS_MSFT=2.897]
autolearn=unavailable
X-Amavis-OS-Fingerprint: UNKNOWN [S10:47:0:60:M1460,S,T,N,W7:.:?:?] (up: 4553
hrs), (link: ethernet/modem), [67.205.86.216:33758]
Received: from smtpscan-5.userservices.net ([127.0.0.1])
by localhost (smtpscan-5.userservices.net [127.0.0.1]) (amavisd-new, port 10024)
with LMTP id XZt97KrI9iAx for <janedoe@olympus.net>;
Sat, 27 Oct 2012 10:17:04 -0700 (PDT)
Received: from mail.media-initiative.com (mail.media-initiative.com [67.205.86.216])
by smtpscan-5.userservices.net (Postfix) with ESMTP id ED211C28100
for <janedoe@olympus.net>; Sat, 27 Oct 2012 10:17:03 -0700 (PDT)
Received: from localhost (localhost [127.0.0.1])
by mail.media-initiative.com (Postfix) with ESMTP id 11DABEFE3B;
Sat, 27 Oct 2012 12:14:05 -0400 (EDT)
Received: from mail.media-initiative.com ([127.0.0.1])
by localhost (mail1.media-initiative.com [127.0.0.1]) (amavisd-new, port 10024)
with LMTP id cTE2e4AHOzpA; Sat, 27 Oct 2012 12:14:04 -0400 (EDT)
Received: from User (static-67-62-98-172.t1.cavtel.net [67.62.98.172])
(Authenticated sender: temp)
by mail.media-initiative.com (Postfix) with ESMTPA id 67776EFE4D;
Sat, 27 Oct 2012 12:14:00 -0400 (EDT)
Reply-To: <mr.williams_c11@yahoo.com>
From: "Mr.Williams Coleman"<betty@wttax.com>
Subject: [SPAM] From Mr. Williams J Coleman
Date: Sat, 27 Oct 2012 12:15:11 -0400
MIME-Version: 1.0
Content-Type: text/plain;
charset="Windows-1251"
Content-Transfer-Encoding: 7bit
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2800.1081
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1081
Message-Id: <20121027171704.2CE75C2811A@smtpscan-5.userservices.net>