QUICK GUIDE TO CHANGING YOUR EMAIL PASSWORD

After a requested password change is made, you will receive an authentication failure when you try to access your OlympusNet mailbox. You will need to enter the new password to get your email. When you attempt to get your email, a box will pop up saying authentication failed.

There may be a box that will ask you to re enter your username or password. Type in the new password in the password box, do not change the username, and click OK. The system should then retrieve your mail and remember the new password. If you do not get a password box automatically, choose your mail program below and follow the instructions for manually changing your email password.

Outlook Express 4/5 or 6 or Outlook 97/2000

- Open Outlook Express or Outlook
- Click the Send/Receive button and a box will pop up asking for your username and/or password
- Type in the new password in the password box exactly as it was given and click OK.
- The program should remember the password the next time you check mail

To manually change the password:

- Click Tools, Accounts and be sure you are on the Mail Tab
- Highlight the account you are changing
- Click the Properties button
- Click the Servers Tab
- Enter your new email password in the password box exactly as it was given
- Make sure the "remember password" box is checked
- Click Apply and then OK and close the Accounts window
- Be sure to save your new password in a secure location
- Click Send/Receive mail to test new email password

Netscape Communicator 4.0/4.5/4.7

- Connect to OlympusNet
- Netscape will ask for your password when you check for mail
- Type in the new password in the password box exactly as it was given
- Netscape should remember it the next time you check mail

To manually change the password

- Click Edit, Preferences, Mail & News Groups
- Click on Mail Servers
- On the right, highlight the incoming mail server and click the Edit Button
- On the General Tab, be sure it is Checked to Remember Password
- Click OK and close Preferences
- The next time you check mail it will ask for the password
- Enter the password exactly as it was given in the box and click OK.
- Be sure to save your new password in a secure location

Eudora 4.3 or 5.X

- Connect to OlympusNet
- Open Eudora and it should ask you for your password.
- Type in the new password in the password box exactly as it was given
- The next time you check mail it should be remembered

To manually change the passwords on a MacIntosh

- Open Eudora and choose "Special" from the menu bar
- Select "Change Password" from the drop down box
- Supply your old password when prompted
- Enter and verify your new password when prompted
- Check mail to test your new email password
- Store your new Email password in a secure location