How to Enable Universal Email Access Using Entourage

How to Enable Universal Email Access using Entourage

If you are traveling and using your computer, you may experience difficulty sending email using a connection service other than OlympusNet. For example, a hotel's Internet service or connecting at a Starbucks Coffee Company's T-Mobile wireless service. Some connection services block the standard port for sending email, SMTP Port 25. Working around this issue requires changing the SMTP Port 25 to Port 587.

Please note that once this change has been made you will not need to change it back. These settings will work accessing your email from anywhere, and are also ideal for tracking your email.

This document explains how to enable universal email access using Entourage.

Enabling Universal Email Acess

Open Entourage.
From the Tools menu, select Accounts. The Accounts box appears.
Click once on the name of the account you wish to edit. This will highlight the account.
Click on the Edit button at the top of the Accounts window. DO NOT click on the edit menu at the very top of the screen.
The Edit Account box appears
On the Account Settings tab in the Sending Mail section, click on the Click here for advanced sending options button underneath the SMTP server box.
Place a checkmark in the box next to Override default SMTP port: and change 25 to 587.
Place a checkmark in the box next to SMTP server requires authentication.
Click on the very small close box in the upper-left corner of this settings window to close it. It will default to Use same settings as receiving mail server. Press the return button on your keyboard to close this box.
Click the OK button to close the Edit Account window, and then close the Accounts window. SMTP Port 587 has been enabled.

For the complete Entourage mail setup, please refer to Setting Up Mail in Entourage.

Updated 2005-03-09