Setting up mail in Entourage

SETTING UP MAIL IN ENTOURAGE

Entourage is a Macintosh email client included with Microsoft Office for OS X. These instructions explain how to setup Entourage to check your email and to make corrections to your email settings if that becomes necessary.

Running Entourage for the First Time
Entering Your Email Settings
Editing Your Email Settings

Running Entourage for the First Time

When you run Entourage for the first time, it will ask for some initial information.

Entourage will ask if you want it to be your default mail client. If you plan on using Entourage for all of your email, click on the Yes button.
Enter your name into the First name and Last name boxes. Click the forward arrow in the bottom-right corner of the screen (next to the number "1") to continue.
Fill out the Home address information (this is optional). Click the forward arrow to continue.
Fill out the Work address information (this is optional). Click the forward arrow to continue.
Click on the dot next to "I want to start using Entourage without importing anything". Click the forward arrow to continue.
You can optionally turn on the Enable Junk Mail filter. This is slightly redundant as OlympusNet provides its own spam filtering.

Once you've completed this portion of the setup wizard, continue by following from Step 1 of the Entering your email settings instructions below.

Entering Your Email Settings

These steps bypass the Setup Assistant. To set up a new OlympusNet email account in Entourage follow the steps below:

With Entourage open, click on the Tools menu at the top of the screen and then click on Accounts.
When the Accounts window opens, click the New button in the upper-left corner of the window to start the Account Setup Assistant.
Select the button Configure account manually.
The New Account box appears. Select either POP or IMAP for your server type. If you don't know which one to select, POP is the one most people use. Click OK.
The Edit Account box appears. In the Account name: box enter your email address (e.g., janedoe@olympus.net)
In the Name: box enter your name as you would like it to appear on the messages you send (e.g., Jane Doe, or Acme, Inc.)
In the E-Mail address box enter your email address (e.g., janedoe@olympus.net)
In the Account ID box enter your email address (e.g., janedoe@olympus.net)
In the POP server: box enter mail.olympus.net
In the Password box enter you password for your email address.
Check the Save password in my Mac OS keychain box
In the SMTP server box enter send.olympus.net
Click on the Click here for advanced sending options button.
Check the SMTP server requires authentication box and close by clicking on the small square in the upper left-hand corner. Click OK.

We recommend that our customers change the default outbound server port to prevent problems with sending email. Please see How to Enable Universal Email Access using Entourage to make this change.

Editing Your Email Settings

With Entourage open, click on the Tools menu at the top of the screen and then click on Accounts.

When the Accounts window opens click once on the account you want to edit so that it becomes highlighted, then click the Edit button at the top of the Accounts window. DO NOT click the Edit menu at the very top of the screen.

The first tab of the Edit Account window is called Account Settings and is the same for both POP and IMAP mailboxes. IMAP mailboxes will have a total of three tabs while POP mail boxes will only have two tabs (as shown on the right).

POP: POP mailboxes will have an Account Settings tab and an Options tab (as shown on the right). The Options tab contains settings for leaving copies of messages on the server as well as setting a mail signature.

IMAP: IMAP mailboxes will have an Advanced tab in addition to the Account Settings and Options tabs. The Advanced tab contains IMAP-related settings such as purging and message deletion.

Updated 2005/11/15