Setting Up SFTP Programs

To set up an SFTP program connection, you will need five pieces of information: 

• your Host
• your Username
• your Password
• your Home Directory
• your Remote Host Directory

The terms vary depending upon which SFTP program you are using.  Alternative terms you may encounter appear below the heading for each term in the documentation below.

Please refer to the OlympusNet web account welcome letter for the specific path for your directories.

Please see the Uploading Your Web Pages To OlympusNet Using SFTP page for step-by-step setup instructions for some common SFTP programs.

You must use SFTP if your web account was set up on or after 2007-02-20. You must use FTP if your web account was set up before 2007-02-20.   If FTP is needed, please see Setting Up FTP Programs.

Host Name or Server

The Host or Server is the name of the server (or machine) where your host directory (or web space) is stored, and may be called:
 Host, Server, Host Name, Hostname, Host/URL, Connect to

For Business Web accounts it is:  yourdomain.com

Username

The Username, included in the OlympusNet welcome letter, is used to login and may be called:
 Username, User ID, User

Server Type

Server Type (sometimes called connection type) is the type of FTP protocol being used. Please select SFTP or SFTP/SSH.

Password

Use the password given to you by OlympusNet, included in the Web Account welcome letter.

Home Directory

When you login to the Host with your SFTP program, you will log into your Home directory /home/username.  You will see several folders in your home directory.
Your HTML files do not go in your Home directory, but in the Remote Host Directory.  

Remote Host Directory

The place where the website HTML files are stored may be referred to as:
 Remote directory, Path, Remote Path, Remote Host, Remote Site Folder,  Default Remote Directory, Initial Folder, Initial Path, Directory

The Remote Host Directory is a folder in your home directory with your domain name.
/home/username/yourdomain.com (www is not used)

Key Fingerprint

With all SFTP applications, the first time that you log into the server, you will receive a warning about host authenticity.
You will be asked to verify the key fingerprint and possibly cache this key on your computer.   The OlympusNet server keys are as follows:
8d:b4:97:f6:61:2a:c9:09:03:cb:64:85:b8:8b:a9:4c or 0d:9b:f1:2d:a0:6e:9f:3a:30:ae:c9:5d:14:15:8a:1d
One of the two numbers above should be displayed in the warning that you receive.
Once you accept a key to your cache, you should not be prompted for it again unless OlympusNet changes the key.